About Us

Last Updated: October 18, 2026

Welcome to Zoripaw

At Zoripaw, we believe that pets are part of the family and deserve a comfortable place to rest and relax. Our goal is to make it easier for pet owners to find practical, comfortable, and thoughtfully selected products for their pets' everyday needs.

Zoripaw is an online store specializing in pet beds and related pet comfort products. We focus on providing a straightforward shopping experience, clear product information, and helpful customer support so that pet owners can make informed decisions when choosing products for their furry companions.

What We Offer

Zoripaw focuses on pet beds and everyday pet comfort essentials. We understand that every pet has different habits and preferences, so we aim to provide product information that helps customers consider the size, materials, design, and intended use of each item before making a purchase.

Whether you are creating a cozy resting corner for your pet or looking for a comfortable addition to your home, we strive to make finding suitable pet products simple and convenient.

Our Commitment to Customers

We are committed to providing a reliable and transparent shopping experience through the following principles:

  • Clear Product Information: We aim to provide useful product descriptions and relevant details to help customers choose products that suit their pets.

  • Convenient Online Shopping: We work to make browsing, ordering, and managing purchases through our online store straightforward.

  • Customer Support: We are available to assist with questions about products, orders, shipping, returns, and refunds.

  • Transparent Return Information: Eligible purchases may be returned within 180 days from the date you receive your order, subject to the applicable conditions and procedures in our Return & Refund Policy. The 180-day period begins on the date your order is delivered to you.

We value our customers' trust and aim to make every interaction with Zoripaw clear, helpful, and convenient.

U.S. Shipping Information

Zoripaw currently offers the following shipping options for orders shipped within the United States:

  • Standard Shipping: $2.99 for orders of $1.00–$38.99.

  • Free Standard Shipping: Available for orders of $39.00–$48.99.

  • Express Shipping: $5.99 for orders of $0.00–$48.99.

  • Free Express Shipping: Available for orders of $49.00 or more.

Available shipping methods and charges are displayed during checkout. Please refer to our Shipping Policy for additional shipping information and applicable terms.

Returns and Customer Support

We want our customers to have clear information about their purchases and available support.

Eligible purchases may be returned within 180 days of delivery, subject to our Return & Refund Policy. If you have questions about a product, need help with an order, or would like assistance with a return or refund, please contact our customer service team.

Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT.

We will do our best to assist you during our stated business hours.

Company Information

Zoripaw is owned and operated by Shenzhen Xiannairi Technology Co., Ltd.

We operate Zoripaw.com as an online retail store focused on pet beds and related pet products.

  • Brand Name: Zoripaw

  • Website: https://zoripaw.com

  • Legal Business Name: Shenzhen Xiannairi Technology Co., Ltd.

  • Responsible Person: Yan Haokun

  • Business Address: Room 15B05A, 15th Floor, Tower 2, Yicheng Huanzhi Center, at the Intersection of Renmin Road and Bayi Road, Jingxin Community, Longhua Subdistrict, Longhua District, Shenzhen, Guangdong, China.

  • Customer Service Email: service@Zoripaw.com

  • Telephone: +86 13717591889

  • Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PDT.

For questions about our products, orders, shipping, returns, or any other customer service matter, please contact us at service@Zoripaw.com.

Thank you for choosing Zoripaw. We appreciate the opportunity to be part of your pet's everyday comfort.

© 2026 Zoripaw. All rights reserved.

Zoripaw is owned and operated by Shenzhen Xiannairi Technology Co., Ltd.